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Hi, Thank you for posting your query in Microsoft Community. I understand your concern regarding the issue that you are facing. I suggest you to refer the below methods to fix the issue: Method 1: Run the hardware troubleshooter a) Press the ‘ Windows + W’ key on the keyboard.
The TP-Link 150 Mbps High Gain Wireless USB Adapter allows you to connect a desktop or notebook computer to a wireless network and access a high-speed Internet connection. Compliant with IEEE 802.11n, it provides wireless speeds up to 150 Mbps, which is great for online gaming or video streaming. If your CD does not work or your computer doesn't support the CD, you can also download the driver and utility from the TP-LINK website. The TL-WN721N/TL-WN722N/TL-WN821N adapter uses the TP-LINK Wireless Configuration Utility as the management software. The utility provides users with an easy interface to change any settings related to the adapter.
B) Type troubleshooter in the search box and then press enter. C) Click hardware and sound and run the hardware and device troubleshooter. Refer the steps from the following Microsoft article.
Why isn't Windows finding my device:. If issue persists try method 2.
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Method 2: Perform Clean Boot by referring the below link. Note: After clean boot troubleshooting step, follow the section 'How to reset the computer to start as usual after troubleshooting with clean boot' in the provided link to return your computer to Normal startup mode. Method 3: Try to uninstall and re-install the Adapter drivers: a.
Press ' win key+ x' and select device manager from the list. Expand the Network adapters, right click on the adapter device. And click Uninstall. Restart the computer. Download the Windows 10 drivers from this website and install it and check if this helps.
Download for TL-WN722N V1. Method 4: Install the drivers in compatibility mode. Hope this information helps. If you have further questions feel free to reply and we would be glad to assist.
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. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter TL-WN721N TL-WN722N TL-WN821N Rev: 3.0.0. Specifications are subject to change without notice. Is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD.
FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. National Restrictions 2400.0-2483.5 MHz Country Restriction Reason/remark General authorization required for outdoor use and Bulgaria public service Outdoor use limited to 10 MW.
Industry Canada Statement This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2)This device must accept any interference received, including interference that may cause undesired operation. TP-LINK TECHNOLOGIES CO., LTD DECLARATION OF CONFORMITY For the following equipment: Product Description: Wireless N USB Adapter Model No.: TL-WN721N/TL-WN722N/TL-WN821N Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product within the scope of Council Directives. 2.1 Hardware Installation.4 2.2 Software Installation.4 Chapter 3 Connect to a Wireless Network.9 3.1 To connect using TWCU (TP-LINK Wireless Configuration Utility).9 3.2 To connect using QSS.12 3.2.1 PBC (Push Button Configuration) method.12 3.2.2.
Conventions The ‘adapter’ mentioned in this User Guide stands for TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter without any explanations. The three devices of TL-WN721N/ TL-WN722N/TL-WN821N are sharing this User Guide. For simplicity, we will take TL-WN821N for example throughout this User Guide. The TL-WN721N/ TL-WN722N/ TL-WN821N just. WPA2 encryption to prevent outside intrusion and protect your personal information from being exposed. The adapter is easy to install and manage with the Quick Setup Wizard guiding you step-by-step through the installation process and the TP-LINK Wireless Configuration Utility instructing you to quickly set up a wireless connection. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter 1.3 Hardware Overview LED status: Status Working Status The driver has not been installed.
The driver has been installed but no data is being transmitted or Flashing Slowly received. Flashing Quickly Data is being transmitted or received. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Chapter 2 Installation Please install the USB adapter into your computer before installing the driver software from the resource CD. 2.1 Hardware Installation Locate an available USB interface on your computer. Connect the adapter and your computer with the USB cable contained in the package.
TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter 2.2 Software Installation The adapter’s Setup Wizard will guide you through the installation procedures for Windows 7, Windows Vista, and Windows XP. The procedures in different systems are quite similar, therefore here takes the procedures in Windows 7 for example. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Choose a setup type. It is recommended to select Install TP-LINK Wireless Configuration Utility and Driver. Selecting Install Driver Only will only install driver. Click Next to continue. Figure 2-3 Click Change to specify the destination location for the software or you can leave it default.
TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Click Install to continue the setup. Figure 2-5 The utility and drivers will install.
This may take 12 minutes. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter After all the steps above, you will see the screen below. Click Finish to complete the setup. Figure 2-7 After installation, the utility configuration page will automatically pop up as shown in the following figure and the icon will appear on your desktop. Method One: To connect using TWCU TL-WN721N/TL-WN722N/TL-WN821N uses the TP-LINK Wireless Configuration Utility as the management software. The utility provides you an easy interface to connect to a network and to change any settings related to the wireless adapter.
TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter The Network page will display all wireless networks that are available in your area. To connect to a network, simply highlight the wireless network name and click Connect. SSID (Service Set Identifier) is the name of the wireless network. The adapter will automatically connect to your target network next time if you tick Connect automatically.
TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter point, then click OK to continue. Or push the QSS/WPS button on your router if your router features the QSS/WPS function to quickly build a connection without having to enter a key.
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Figure 3-4 You have now successfully connected to your network. Click Close to enjoy the Internet. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Figure 3-6 3.2 To connect using QSS QSS (Quick Secure Setup) function allows you to add a new wireless device to an existing network quickly. If the wireless router supports QSS or Wi-Fi Protected Setup (WPS), you can establish a wireless connection between wireless card and router using either Push Button Configuration (PBC) method or PIN method. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Figure 3-9 Figure 3-10 Method Two: Open TWCU and click QSS tab. Select Push the button on my access point or wireless router and then click Connect.
TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter When the following window appears, you have successfully connected to the network. Figure 3-12 3.2.2 PIN method There are two ways to configure the QSS by PIN method: Enter the PIN from your AP device. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter The adapter will be connecting to the target network.
Figure 3-14 When F igure 3-12 appears, you have successfully connected to the network. Enter a PIN into your AP device This method is available only in Windows XP and Windows Vista. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Figure 3-16 When Connect successfully appears on the screen, the QSS configuration is complete. Or you can view the adapter’s utility page to see whether the connection has been successful as shown in F igure 3-18.
TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter 3.3 To connect using Windows built-in wireless utility 3.3.1 In Windows 7 Windows 7 users may use the built-in wireless utility. Follow the steps below. Left-click the wireless icon in your system tray (lower-right corner) as shown in the figure below. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Figure 3-20 You have now successfully connected to the network. Figure 3-21 3.3.2 In Windows Vista Windows Vista users may use the built-in wireless utility. Follow the steps below.
TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Open the wireless utility by right-clicking on the wireless computer icon in your system tray as shown in the figure below. Select Connect to a network. Figure 3-22 The utility will display any available wireless networks in your area. Highlight the wireless network you would like to connect and then click Connect. You have now successfully connected to the network. Figure 3-25 3.3.3 In Windows XP Windows XP users may use the built-in wireless utility.
Follow the steps below. Right-click on the utility icon in your system tray (lower-right corner). Select Switch to TP-LINK Wireless configuration Utility.
TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Figure 3-26 Or double-click the utility icon to load the utility configuration page. Click Advanced in the tools section and then select Use Windows wireless configuration tool in the figure shown below. Click OK when F igure 3-28 appears to continue. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Right-click on the wireless computer icon in your system tray (lower-right corner). Select View Available Wireless Networks. Figure 3-29 The utility will display any available wireless networks in your area.
Click on a network (displayed using the SSID) and click the Connect button. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Chapter 4 Management This section will show you how to configure your TL-WN721N/TL-WN722N/TL-WN821N adapter using the TP-LINK Wireless Configuration Utility (TWCU).
The TL-WN721N/TL-WN722N/TL-WN821N adapter uses the TP-LINK Wireless Configuration Utility as the management software. The utility provides users with an easy interface to change any settings related to the adapter. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Figure 4-1 4.1.1 Add a profile To add a profile, click the Add button on the bottom of the screen.
Then the configuration window will appear. Figure 4-2 The following items can be found on the screen. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Security Type: Select the security type from the list.
Three options are available: WPA-PSK/WPA2-PSK, WEP and None. The security type should be the same as on your router or access point, otherwise, you will not be able to build a successful connection. The following configurations can be made on the Advanced page: To select wireless configuration tool.
Here you can decide which tool to use, either the TP-LINK Configuration Utility or the Windows wireless configuration tool. This option is available only in Windows XP. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter To change the power save mode. The default option is ON.
Figure 4-6 4.3 About The About screen gives you information about the Driver and Utility versions of the adapter. Right-click on the icon in your system tray and select About from the list. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Chapter 5 AP Mode In Soft AP mode, the adapter will work as an AP. Suppose that only one computer in your house can access the Internet for various reasons like only one WLAN port is available on your wired broadband router, however, other wireless-capable devices also want to share the Internet. SSID: Enter the name for your soft AP (for example, Jone) so that others can know which AP is yours when trying to connect to it. The default name (SSID) is “TP-Link”.
Security Type: The security type here is set to be WPA2-PSK which is based on 802.11i and uses Advanced Encryption Standard instead of TKIP. Wireless N USB Adapter Chapter 6 Uninstall Software 6.1 Uninstall the utility software from your PC On the Windows taskbar, click the Start button, click All programs TP-LINK, and then click Uninstall-TP-LINK Wireless Configuration Utility. Figure 6-1 Follow the Install Shield Wizard to uninstall the utility software from your PC. TL-WN721N/TL-WN722N/TL-WN821N Wireless N USB Adapter Figure 6-2 Device Manager Click Uninstall - TL-WN821N Driver shown in above F igure 6-2, the system will uninstall the driver software of the adapter from your PC. Button Quick Security Setup (QSS) Button (WPS Compatible) Wireless Signal Rate 11b: Up to 11Mbps(dynamic) With Automatic Fallback 11g: Up to 54Mbps(dynamic) 11n: Up to 300Mbps(dynamic) TL-WN821N Up to 150Mbps(dynamic) TL-WN721N/TL-WN722N Frequency Range 2.400-2.4835GHz Wireless Transmit Power.